Supporto
Ottieni aiuto per l'accesso all'account Neurako, abbonamenti, richieste sulla privacy e domande generali sul prodotto.
01. Come contattarci
02. Accesso all'account e MFA
If you're having trouble signing in or completing multi-factor authentication, contact support and include the email address associated with your account.
Do not send passwords, one-time codes, or recovery codes by email. We can help you understand the next recovery steps and confirm the right account to restore access to.
03. Fatturazione e Abbonamenti
Subscriptions purchased through the Apple App Store or Google Play are managed through those platforms. Refunds and billing changes for in-app purchases must be requested through the platform you used to purchase.
For web billing questions, contact [email protected].
Vedi anche our Termini di Servizio.
04. Privacy e richieste dati
For account deletion, data deletion, or privacy questions, email [email protected].
Helpful links: Eliminazione dei dati, Informativa sulla Privacy, and Termini di Servizio.