サポート
Neurako アカウントへのアクセス、サブスクリプション、プライバシーリクエスト、製品全般に関する質問はこちらで解決できます。
01. お問い合わせ方法
02. アカウントアクセスと MFA
If you're having trouble signing in or completing multi-factor authentication, contact support and include the email address associated with your account.
Do not send passwords, one-time codes, or recovery codes by email. We can help you understand the next recovery steps and confirm the right account to restore access to.
03. お支払いとサブスクリプション
Subscriptions purchased through the Apple App Store or Google Play are managed through those platforms. Refunds and billing changes for in-app purchases must be requested through the platform you used to purchase.
For web billing questions, contact [email protected].
こちらも参照 our 利用規約.
04. プライバシーとデータリクエスト
For account deletion, data deletion, or privacy questions, email [email protected].
Helpful links: データの削除, プライバシーポリシー, and 利用規約.