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Помощь и поддержка

Поддержка

Здесь можно получить помощь с доступом к аккаунту Neurako, подписками, запросами о приватности и другими вопросами.

01. Как с нами связаться

Support: [email protected]

General enquiries: [email protected]

Privacy enquiries: [email protected]

02. Доступ к аккаунту и MFA

If you're having trouble signing in or completing multi-factor authentication, contact support and include the email address associated with your account.

Do not send passwords, one-time codes, or recovery codes by email. We can help you understand the next recovery steps and confirm the right account to restore access to.

03. Оплата и подписки

Subscriptions purchased through the Apple App Store or Google Play are managed through those platforms. Refunds and billing changes for in-app purchases must be requested through the platform you used to purchase.

For web billing questions, contact [email protected].

Смотри также our Условия использования.

04. Приватность и запросы данных